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Happy Clients
I'm Nevil Paul, a certified Intercom strategist with 6+ years of experience building chatbots, automations, and customer engagement flows that convert visitors into paying customers.
I use checklists and product tours to create the best client onboarding experience for your clients.

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Happy Clients
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Average Rating
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Years Experience
$0/hr
Hourly Rate
What I Do
Everything you need to turn Intercom into your most powerful sales and support channel.
Full integration and customization of Intercom Messenger on your website, branded, responsive, and conversion-ready.
From $195
Build guided onboarding checklists and in-app product tours together so users activate faster and reach first value sooner.
From $220
Launch behavior-based message series for onboarding, activation, retention, and re-engagement touchpoints.
From $140
Rule-based and AI-powered bots that qualify leads, route conversations, and handle support 24/7 without human intervention.
From $180
Set up inbound and outbound automations, campaign bots, email triggers, and sales routing to scale your support effortlessly.
Custom
A budget-friendly add-on under automation that helps triage conversations into tickets, assign owners, and track resolution.
Add-on from $65
Deploy Intercom's Fin AI agent to resolve queries instantly, reduce ticket volume, and deliver instant answers from your knowledge base.
Custom
Connect Intercom with your CRM, helpdesk, payment systems, and custom APIs for a unified customer communication stack.
Custom
Audit your current Intercom setup, identify bottlenecks, and optimize conversation flows for higher engagement and conversion.
Custom
About Me
As an Intercom strategist and professional, I understand how to develop unique chatbots that reflect your brand while gathering valuable information about your leads to help you close more deals and strengthen your sales process.
Based in Kenya with clients worldwide, I bring 6+ years of hands-on experience building automated conversation flows, integrating APIs, and optimizing customer engagement systems that deliver real results.
My level
Level 2
Success score
8
Rating
★5
Response rate
100%
★★★★★ 5.0
Rating Breakdown
Nevil Paul
Intercom Expert
Broader Expertise
Beyond Intercom, I help teams build better products, connect their tools, and improve conversion performance across the full customer journey.
Build reliable, scalable web apps from backend architecture to polished frontend experiences.
Connect platforms and automate repetitive workflows to save time and reduce manual operations.
Improve user journeys, conversion rates, and page performance with practical optimization.
Testimonials
★★★★★
"Nevil did an amazing job setting up our Intercom chatbot. Our lead qualification improved dramatically and response time dropped by 80%."
Sarah M.
SaaS Founder
★★★★★
"Professional, fast, and incredibly knowledgeable about Intercom. The automated workflows he built saved us hours every week."
James K.
Head of Support
★★★★★
"Highly recommend! He understood our requirements perfectly and delivered exactly what we needed. Will definitely work with him again."
Lisa R.
Marketing Director
Get In Touch
Ready to transform your customer communication? Tell me about your project and I'll get back to you with a custom solution.
Nevilpaul2@gmail.com
Response Time
Within 2 hours
Location
Kenya • Available Worldwide