Privacy Policy

1. Information We Collect

• Contact details, such as your name, email address, and any information you provide through forms or direct communication.
• Project information, including business goals, tools, workflows, and implementation requirements you share.
• Technical data, such as basic analytics and device or browser information collected for security, troubleshooting, and site improvement.
• Payment records, when you pay for an order or start a support plan. Payments are processed by PayPal: your card, bank, and PayPal login details are handled by PayPal and are never received or stored by us. We keep the amount, currency, payment status, PayPal transaction and subscription references, and the payer name and email address PayPal returns on the receipt.

2. How We Use Your Information

• To respond to inquiries and communicate with you.
• To deliver and improve consulting services.
• To maintain website security and prevent misuse.
• To comply with legal obligations and enforce contractual rights.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal data based on one or more of the following: your consent, the performance of a contract, compliance with legal obligations, and legitimate business interests.

4. Cookies and Similar Technologies

We may use cookies or similar technologies for essential site functionality, analytics, and user experience improvements. You can control cookies through your browser settings.

5. Data Sharing and Disclosure

We do not sell personal data. We may share data with trusted service providers supporting hosting, analytics, communication, and project delivery, subject to appropriate safeguards. We may also disclose information when legally required.

Payments are handled by PayPal (PayPal Holdings, Inc.) acting as an independent controller of the payment data you give it. When you pay or subscribe, you are passed to PayPal and your payment details are collected by PayPal directly under its own privacy policy at paypal.com. We receive back only the transaction outcome and the receipt details described above. Payment and subscription records are retained for as long as needed to service the order and to meet accounting and tax obligations.

6. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use reasonable safeguards to protect personal data during cross-border transfers.

7. Data Retention

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement commercially reasonable technical and organizational safeguards to protect personal data. However, no method of transmission or storage is completely secure.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of personal data, and to request data portability.

10. Children's Privacy

This website and services are not directed to children under 13, and we do not knowingly collect personal data from children.

11. Third-Party Services and Links

The website may contain links to third-party services and platforms. We are not responsible for third-party privacy practices, and we encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page. Continued use of the website or services after updates indicates acceptance of the revised Policy.

13. Contact

For questions or requests related to this Privacy Policy, contact contact [at] nevilpaul.com.