Choose Features,
Get the Right Intercom Plan

Shared Inbox + Ticketing

Core helpdesk with tickets and shared inbox.

Requires Essential

Multiple Team Inboxes

Separate inboxes by team or region.

Requires Advanced

Workflows Automation Builder

Advanced workflow automations and routing.

Requires Advanced

Round-Robin Assignment

Automatically distribute conversations to teammates.

Requires Advanced

Private + Multilingual Help Center

Private docs and multilingual knowledge support.

Requires Advanced

SSO & Identity Management

Enterprise identity and authentication controls.

Requires Expert

HIPAA Support

Healthcare compliance support requirements.

Requires Expert

Service Level Agreements (SLAs)

Formal SLA policies and tracking.

Requires Expert

Multibrand Messenger / Help Center

Run support across multiple brands.

Requires Expert